The CPA Marketing Genius Podcast

Episode 031: How To Manage An Effective Team With A Managerial Leadership Role with Julian Chapman

Episode Summary

Julian Chapman has over three decades of experience engaging teams and organizations, from small groups to thousands of employees, and building their leadership capability. His leadership knowledge is augmented by his 30+ year "second" career as a member of the Canadian Armed Forces from which he retired in 2014 with the rank of Brigadier-General. He joined Forrest & Company in 2002, taking over as President of the company in 2015. Julian travels extensively to assist Forrest's clients in designing solutions to achieve extraordinary results using the Forrest methodologies. Known as a pioneer of thinking in the workplace, Julian is a master trainer in Effective Intelligence, which he brings to organizations through keynote addresses or by assisting individuals and teams in solving problems through effective thinking. His thoughts on leadership, organizational development, and accountability have been published in HR Reporter Magazine, CPA Bottom Line Newspaper, and HR Professional magazine. In his spare time, Julian is a member of the Board of Directors of the Wounded Warriors Project, a charitable foundation that provides support for veterans, focusing on those suffering from PTSD. He co-founded a charitable foundation for the Canadian Rangers of Northern Ontario that primarily supports at-risk aboriginal youth. Julian holds a BA from the University of Toronto. He is a graduate of the Canadian Army Command and Staff College and the Canadian Forces College and an alumnus of the U.S. Army War College. He lives in Toronto and is married to Wendy, with whom he has four children. In this episode, Julian Chapman discusses how today’s busy work environment has created a disconnection between employees and their managers, leading to increased levels of stress. He offers practical advice on how to overcome these challenges, including reflection and clarity of strategy. Another value-bomb episode, so make sure you tune in till the end!

Episode Notes

[00:01 - 00:43] Opening Segment 

• Salim Omar, CPA introduces Julian Chapman to the show!
• He discusses the importance of managerial leadership, decision-making, and clarity of strategy in an increasingly busy work environment

[00:44 – 19:23] How To Manage An Effective Team With A Managerial Leadership Role

• Reflection is key to maintaining balance and preventing additional sanctuary trauma in the workplace
• Clarity of expectations is key to creating engaged employees.
• Managers need to define what is expected from employees and provide clarity on strategy and who is responsible for what
• Managers need to define what they want their team to achieve and provide clarity on what is required to achieve those goals
• Managing tasks and leading people starts with clarity of expectation and strategy
• It is important for managers to spend time engaging with their employees, and finding out what they are actually accountable for
• This allows for a true partnership between manager and employee, which leads to more engaged employees
• It is all about the use of judgment and discretion by employees, and managers have to use their judgment and discretion in order to lead effectively
• Managers need to set the context for their employees, explain the situation, and assess how effective employees are in delivering outputs
• If employees are not clear about their work or are getting involved in other people’s work, tensions can develop within the organization

[19:24 - 23:32] Closing Segment

• Julian shares his insights on the importance of managerial leadership and how it can be an ongoing journey and shares where people can find about his book, “The Managerial Leadership Journal”  
• Salim Omar, CPA invites listeners to reach out through the website, https://www.cpamarketinggenius.com/our-team!  
• Final Words
   

Connect with Julian Chapman on his:

Website: The Managerial Leadership

LinkedIn: Julian Chapman

Twitter: Julian Chapman

Book: The Managerial Leadership Journal

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Tweetable Quotes 

“I saw this time and time again, the lack of professionalism in our managerial leadership. And I call it a journey because it's not a one-and-done thing.” - Julian Chapman
 

"When you are in a managerial leadership role, you have to recognize that you got there because of your technical know-how. And I find that this is one of the big problems that managers struggle with is they have this technical know-how." - Julian Chapman

"It’s really the leader is doing a technical role, many times in the firm. So, they got to do their work and then they got to carve out time, as we said earlier, to do all this leadership stuff. That adds a big challenge." – Salim Omar, CPA